In the search for continuous improvement, we asked our clients to participate in our annual survey and give us some feedback about our progress in 2007. ISS is always seeking the best practices and methods of refining procedures to make ourselves more effective. This is why we welcome the feedback from our clients.

 We are pleased to report that for the fourth year in a row our quality ratings improved significantly.  ISS President John Andrews noted, “The improvement year after year is really rewarding. Our officers, site managers and operations managers deserve the credit. We were pleased with the scores four years ago, and each year we have shown improvement.  I would like to extend my sincere thanks to all our customers that participated again this year. Your feedback is essential to our success. “  

Our clients believe that our greatest strengths are:

• Good Communication and dedicated management
• Guards are dependable and show good customer service
• Stability of Management and customized support from ISS
• Little turnover and the site manager goes above and beyond
• Getting guards on short notice and flexibility with scheduling
• Employee dedication and attentiveness to detail
• ISS does what is right for the customer.

We would like to thank each and every one of our clients for participating in the survey and allowing us to continue to service your business with; The Best People .The Best Practice. The Best Guards. Guaranteed!