Frequently Asked Questions

FAQ: All Security Guard companies are the same. Why should I switch to Industrial Security Service?

Answer: All security guard companies are not the same and the differences can be significant. Guard service is a business service that is delivered by people. All companies need systems, sophistication and processes and ISS has some of the best, but what sets us apart are the people that deliver the service. Our highly qualified and stable management team allows us to concentrate on our customers’ needs and deliver the quality service they expect. In addition, our customers express their complete satisfaction with our reliable, dependable guard service year after year.

FAQ: Why should you choose a regional security guard supplier over a national company?

Answer: The trends today are towards the best local management. National companies can and do have good operations, but consistency and turnover are real problems. A good service experience in one market does not guarantee a good experience in another market. In contrast, ISS, a regional supplier, has focused capabilities and a better understanding of local influences, such as employment, risks and threats, regulation and liabilities. Our local management has the responsibility, accountability and authority to address issues quickly and efficiently. Furthermore, our narrow geographic focus allows us to concentrate resources and manage our customers’ needs.