| Here We Grow Again! |
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We are proud to provide the best security guard Service to our newest clients:
- Kenco
- Aramark/ Kraton Polymers
- DuBois Chemical

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| VISA Payroll Cards Are Coming. |
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ISSI is proud to offer each of our employees the Visa Payroll Card. The payroll card is a pre-paid debit card.
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This is better and safer than a check.
- It offers more convenience. Your pay is automatically deposited to your card and ready for use the morning of payday.
- It's easier. Get cash from hundreds of ATM's, use your card to rent a car, pay your phone bill, and more wherever VISA debit cards are accepted.
This program will begin November 7th.
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| We Are Proud... |
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We are proud to make a few announcements about well-earned promotions and new members to the ISSI family.
Back in August, two of the ISSI team members received hard-earned and well deserved promotions that recognized their excellence of the day-to-day operations, systems, and management support that ISSI is so well-known for.

Dave Barrett, was announced as ISSI's new Regional VP of Operations for the Cleveland market. David spent two years in the U.S. Army, followed by five years in the Army Reserves. He was assigned to a Psychological Warfare unit and had both secret and top secret clearances. David was also employed as a Supervisor EMT-A at a government facility. In 1992, he joined ISSI and served as a site manager at the Dairy Mart corporate offices. David went on to serve as field manager and operations specialists and then operations manager before he was promoted to his current position, Regional Operations Manager. His background in the Police Academy and Certified Weigh master training and his EMT-A certification make him uniquely qualified for the position. As regional operations manager working out of the Cleveland home office, David is responsible for all phases of client service in his territory. Like many of the operations managers at ISSI, David has been with the company a very long time, servicing some customers for 15 years. With such a diverse resume, David's extensive security expertise is highly regarded by his customers.

Andrea Pierce , was announced as ISSI's new Vice President Quality and Compliance. Andrea, CPP is the VP, Quality and Compliance for ISSI. Andrea joined ISS in 2001 and served as the Director of Human Resources for 5 years before she was promoted to her responsibilities that include ensuring ISSI follow the established compliance with federal and state regulations. Andrea is also a Quality Management Representative for the company's ISO 9001:2000 Quality Management System. Andrea graduated from Lakeland Community College in 1995 with a degree in Law Enforcement and is currently a member of ASIS and the Ohio Association of Security and Investigative Services.
Jennifer Cieslewicz, Support Services Manager, is the newest member of the ISSI team. Jennifer was born at Fairview hospital. She grew up in North Olmsted, Ohio and one of six children. She attended North Olmsted High school and graduated in 1989. Jennifer attended Bryant and Stratton Business Institute and graduated with an Associate degree in Executive Secretary. Jennifer worked at National City Bank from August of 1992 until March of 2008.
Jennifer says that she is happy to join the team here at Industrial Security Service, Inc. and hopes to prove to be an asset to the company. |
| Operational Excellence |
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TWIC Program
The Transportation Worker Identification Credential (TWIC™) program is a Transportation Security Administration and U.S. Coast Guard initiative. The TWIC™ program provides a tamper-resistant biometric credential to maritime workers requiring unescorted access to secure areas of port facilities, outer continental shelf facilities, and vessels regulated under the Maritime Transportation Security Act, or MTSA, and all U.S. Coast Guard credentialed merchant mariners.
The program's goals are:
- Positively identify authorized individuals who require unescorted access to secure areas of the nation's maritime transportation system;
- Determine the eligibility of an individual to be authorized unescorted access to secure areas of the maritime transportation system;
- Enhance security by ensuring that unauthorized individuals are denied unescorted access to secure areas of the nation's maritime transportation system; and,
- Identify individuals who fail to maintain their eligibility qualifications after being permitted unescorted access to secure areas of the nation's maritime transportation system and revoke the individual's permissions.
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| Around Town |
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IFMA Holiday Dinner
December 9th, 6:00pm. Pickwick & Frolick-
Downtown, Cleveland
CREW Greater Akron
Annual Professional Development Conference
November 18th, 8am-2pm.
Holiday Luncheon
December 4th, 11:30-1pm.
BOMA Cleveland
Annual Business Meeting, Awards & Installation Luncheon
November 20th.
BEPA Cleveland
Are Your Employees Prepared? Help Your Most Valuable Assets Be Ready.
Seminar November 12th, 8:30-10am
American Red Cross, 3747 Euclid Ave. Cleveland
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| Quality Management Policy |
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"100%
Customer Satisfaction, Nothing Else!"
We are committed to customer satisfaction and have implemented this system to meet those requirements. Conformance to our customer's needs and expectations is the responsibility of every level of ISSI management and that responsibility is shared by all employees at ISSI.
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| The Seven Safety Virtues of ISSI Officers |
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They know what they're supposed to do.
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They know how to do it.
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They know safety is important and affects them personally.
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They care about safety.
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They know that the company cares about safety.
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It's hard to forget to work safe.
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Shortcuts don't seem to be worth the risk.
Everyone deserves a safe workplace. Make sure everyone has one. |
| Safety Policy Statement |
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Industrial Security Service, Inc. is committed to providing security officers to protected facilities that in turn provide a safe workplace for all employees. it is the Safety Policy that all managers and supervisors implement that safety policies of each work site by ensuring that all required Personal Protective Equipment (PPE) is worn where applicable, that safety guidelines and procedures are followed, and that appropriate training us conducted and documented. Employees must adhere to all company's safety rules. It is every employees responsibility to read and understand company safety rules and to report safety hazards. Accidents are unacceptable and it is the mission and objective that there will be zero accidents at all sites where ISSI employees are assigned.
Education
Communication
Continual Attention |
ISO 9001:2000 Certified Company


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